AromatherapyWebsite.com
Pure Aromatherapy Grade Essential Oils
ABOUT US:
We are a privately owned company established in July 2000. Our sales office is located in Renton (15 minutes South of Seattle), Washington, and all products ship from here with US Postal Priority Mail.
We understand the importance of quality products, good customer service, quick order processing, and speedy shipping. All products we offer on our website are in-stock and orders are shipped out within 1 to 3 days, 48 hours on average. We then ship all orders with US Postal Priority Mail to ensure safe and speedy delivery. We purchase our pure Aromatherapy Essential Oils in bulk and then bottle and label ourselves - cutting out the 'middle men' that most retail aromatherapy companies use. Our bulk purchasing and our low overhead allow us to provide our premium products at lower prices - passing the savings on to our customers. All of our Essential Oil Blends are carefully blended by our staff as well.
Our Aromatherapy online store is managed and operated by it's owners and a few loyal employees. We are not part of a franchise system or pyramid structure, so when you buy from us your money is not being paid to a franchise or to various 'levels' of a sales network, not paid away for distributor commissions, not for big glossy color catalogs, etc.... When you buy from us your money stays local (figuratively speaking), and benefits those involved directly with your transaction only, and as a small yet efficient & experienced company our private structure allows the majority of all revenue to go directly back into acquiring more high quality Essential Oils and Aromatherapy Products.
Our business plan is simple: we understand that there are hundreds of online stores selling Essential Oils and Aromatherapy Products. We have to provide you with only premium quality Essential Oils and Aromatherapy Products or you won't come back. We offer over 145 Essential Oils, and they not only have to be high quality, they have to be offered to you at fair prices, or you won't buy from us. We have to provide you with a convenient and user friendly shopping cart that is secure, or you won't shop here. And we have to finish the transaction with good customer service and fast order processing & shipping, or you won't buy from us again. Our company has been successfully operating online for over nine years now with thousands of happy customers.
AromaTherapy Website
18724 109th LN SE
Renton, WA 98055
Toll Free: 1-877-781-1112
Regular Phone: 425-254-0356
Fax: 425-988-0297
You may order securely online 24 hours a day. Our regular business hours are 7 am to 7 pm Pacific Time. We are also open on weekends, and weekend hours vary.
If you have a special request, such as needing rush processing of your order, we are happy to help you. You can send us an email or call us once you've placed your order, and we can usually do this for you. There is NO additional charge for rush processing.
There are a few common concerns that online shoppers have:
1) Is it safe to order here, is my information secure?
Yes, our online shopping cart provided by Volusion Inc. is very secure. The easiest way to know is when you are actually in the shopping cart checkout process you can look at the URL address bar at the top of your screen and you will see the address begins with HTTPS:// -The letter S represents and confirms security. For those more advanced, you can view the encryption verification certificate by clicking on the security certificate icon. Lastly, not only is your information encrypted, we do not see your full credit card number, only the last four digits of your card will appear/be viewable by our staff, for example: xxxx xxxx xxxx 1234.
2) Is this company legitimate, are they real?
AromatherapyWebsite.com is a Saidel Website that is managed by its owners and has been operating online for more than 9 years now. Although it is much more convenient for customers to order online, if you wish to speak with us you may call us toll free @ 1-877-781-1112. We are headquartered in Renton, Washington, and all aspects of your entire transaction from beginning to end is all done here by us, there is no outsourcing, no calling centers, no third parties (no distributors, brokers, agents), etc..
3) How long will it really take to get my order?
We really do what we advertise! On average, orders ship out within 2 business day. We list “1-3 business days” on the website because sometimes, like Monday’s after a busy weekend, orders will ship out on the second or third business day. We ship all orders with US Postal Priority Mail which has a transit time of only 2-3 days anywhere within the continental USA. In the rare instance when there is a backorder on a particular item we will notify you by email and give you an update as well as the option to cancel. In these rare cases of backorders they are usually just an extra day or two. Lastly, when your order ships out you will receive an automated email confirming shipment of your order that will include a tracking number.
If you have a special request or need an order processed quickly (just need it ASAP, a gift, etc.) just give us a call or send us an email. Usually if you call or email us and ask us for rush processing we can bump your order up to the top of the order pile and get it shipped out even faster (at no additional charge).
AromatherapyWebsite.com is your online source for pure Aromatherapy Essential Oils.
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