ABOUT US:
We are a privately owned company established in 2000. We are located in Renton (15 minutes South of Seattle), Washington, and have been operating our online store for more than eight years. We understand the importance of quality products, good customer service, quick order processing, and speedy shipping. All products we offer on our website are in-stock and orders are shipped out within 1 to 3 days on average. We then ship all orders with US Postal Priority Mail to ensure safe and speedy delivery. We purchase our pure Aromatherapy Essential Oils in bulk and then bottle and label ourselves - cutting out the 'middle men' or the 'middle process' that most retail aromatherapy companies use. In other words, with us the Essential Oils go from bulk purchase to final bottled product in one step, done by us, rather than the costly 'middle process' of a store that buys the already finished & bottled product, marks it up, and then simply turns around and sells it. Obviously when a store buys an already finished & ready for sale product it costs them more, and that cost is passed on to you - the customer. Our bulk purchasing, in-house bottling, and our low overhead allows us to provide our premium products at lower prices - passing the savings on to our customers. All of our Essential Oil Blends are created & blended by our staff as well.
Our Aromatherapy online store is managed and operated by it's owners and a few loyal employees. We are not part of a franchise system or pyramid structure, so when you buy from us your money is not being paid to a franchise or to various 'levels' of a sales network, not paid away for distributor commissions, not for big glossy color catalogs, etc.... When you buy from us your money stays local (figuratively speaking), and benefits those involved directly with your transaction only, and as a small yet efficient & experienced company our private structure allows the majority of all revenue to go directly back into acquiring more high quality Essential Oils and Aromatherapy Products.
Our business plan is simple: we understand that there are hundreds of online stores selling Essential Oils and Aromatherapy Products. We have to provide you with only premium quality Essential Oils and Aromatherapy Products or you won't come back. We offer over 145 Essential Oils, and they not only have to be high quality, they have to be offered to you at great prices, or you won't buy from us. We have to provide you with a convenient and user friendly shopping cart that is secure, or you won't shop here. And we have to finish the transaction with good customer service and fast order processing & shipping, or you won't buy from us again. Our company has been successfully operating online for Eight Years now with thousands of happy customers. We understand that Aromatherapy customers are the best kind, Aromatherapy shoppers will buy regularly over time, it's not a one time sale, so if you provide top quality at good prices, and add great service, you will earn the customers loyalty, and their business.
Most of our customers are 'regulars' including: LMT's, Salons & Spa's, Dental Offices, Hospices, Churches, many small business', and of course many loyal individual customers. Our store is open to the public, and there is no order minimum.
If you are online surfing the web looking for a new source of top grade Essential Oils at great prices - Give Us a Try! - You won't be disappointed.
SAIDEL Websites
18724 109th LN SE
Renton, WA 98055
Toll Free: 1-877-781-1112
Fax: 425-988-0297
You may order securely online 24 hours a day. Our regular business hours are 7 am to 7 pm Pacific Time. We are also open on weekends, and weekend hours vary.
If you have a special request, such as needing RUSH processing of your order, we are happy to help you. You can send us an email or call us once you've placed your order, and we can usually do this for you. There is NO additional charge for rush processing.
Our Commitment: When you like what you do and have a sincere interest in it, it really does result in better quality of both product and service. The same products we offer you are the ones that we enjoy and share with family and friends. We are committed to maintaining high quality products and service. You know that you’re doing things right when some of your customers are Aromatherapists – Aromatherapy Practitioners, Naturopaths', Spas, Instructors of Yoga & other Arts, and others with knowledge and experience in Aromatherapy.
Competition: Our policy is not to disparage any competitors. We’ll never speak poorly of, or do 'comparisons' of, or reference any competitor by name. We do not participate in any of the unethical business tricks such as writing & posting negative ‘Reviews’ about a competitor on the internet, or posting false price/quality product comparisons, etc.. – We believe the vast majority of companies in the Aromatherapy field are operated by good, friendly, and ethical people.
In this tough economy, now more than ever customers want a good price, and we provide that without sacrificing quality. We don't spend money on fancy color catalogs, or club 'Memberships', we focus on stocking the top quality Essential Oils at a very fair price, every day.
If you have a special request or need an order processed quickly (just need it ASAP, a gift, etc.) just give us a call or send us an email. Usually if you call or email us and ask us for rush processing we can bump your order up to the top of the order pile and get it shipped out even faster (at no additional charge).
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